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RIDEL SUPPORT PORTAL

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SUPPORT TASKS

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SUPPORT KNOWLADGE BASE

TOP SUPPORT TOPICS

GENERAL INFO

  • Can I bring my in to your Irvine location for repairs?
  • Where are you located? What are your hours?
  • Do you offer test rides?
  • Where can I buy a bike?
  • How do I become a dealer or distributor?
  • Can I ride with a passenger?

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PURCHSING INFORMATION

  • Shipping and Delivery
  • What is your return/cancellation policy?
  • Warranty policy.
  • Do you offer test rides?
  • Can I make changes to my order?
  • Orders, Returns and Cancellation Policy

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OWNER'S MANUALS & GUIDES

HANDLE YOUR E-BIKE

BIKES ASSEMBLY GUIDE

  • Can I bring my in to your Irvine location for repairs?
  • Where are you located? What are your hours?
  • Do you offer test rides?
  • Where can I buy a bike?
  • How do I become a dealer or distributor?
  • Can I ride with a passenger?

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ACCESSORIES & PARTS

  • Shipping and Delivery
  • What is your return/cancellation policy?
  • Warranty policy.
  • Do you offer test rides?
  • Can I make changes to my order?
  • Orders, Returns and Cancellation Policy

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SUBMIT A REQUEST

RIDEL SUPPORT

How can we assist you* Email* Subject* Bike Model Order Number How can we assist you? What is the issue with your vehicle? Purchase Date Mileage Please choose from the following* Dealer Inquiry Description
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