Ridel
ORA
Ridel
TRIPSTER
Ridel E-Bikes Snugger
SNUGGER
Ridel
EKO
Ridel
CRUZER

SNUGGER

5/5

DESCRIPTION

An urban cruiser like none other, the SNUGGER is a fast, fun and relentless ride. There’s no hill that the powerful 750W motor combined with a 48V 14Ah battery can’t tackle with ease. The versatile aluminum alloy frame is fitted with a Mozo front suspension fork for an ultra-smooth ride, while the comfortable extended seat allows room for two. To top it off, the eye-catching vintage feel and step-through design deliver all the fun of an electric moped. Ride in style, and bring a friend!

TOP FEATURES


606 ALUMINUM ALLOY FRAME

48V 14Ah BATTERY

750W/500W MOTOR

MOZO SUSPENSION FORK

COMFORTABLE EXTENDED SEAT

MAX LOAD 300 LB

606 ALUMINUM ALLOY FRAME

48V 14Ah BATTERY

750W/500W MOTOR

MOZO SUSPENSION FORK

COMFORTABLE EXTENDED SEAT

MAX LOAD 300 LB
WEIGHT

66 Lb

FRAME MATERIAL

Alloy Aluminum 6061

MODEL

SNUG01NB

FREE SHIPPING
SAME DAY SHIPPING (ORDERS BEFORE 14:00EST)
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PRICE

$1,699.00$1,999.00

DIMENSIONS

SIZES

1) Wheelbase   49″
2) Total Length   71″
3) Seat Height   33″
4) Seat Length   24″
5) Stand Over Height   16″
6) Handlebar Height   44″
7) Reach   12″

WARRANTY

At Ridel Bikes, we take great pride in the quality and durability of our products. We are confident that you will be impressed as well, and we stand behind all of our products.

Every bike is covered under a limited one (1) year warranty for the original owner against all manufacturing defects in material or workmanship. Warranty parts will only be shipped within the continental United States and Hawaii.

Ridel Bikes’ bicycle components include:

  • Electrical parts: motor, controller, LCD display
  • Mechanical parts: forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crankset, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, throttle, wiring harness, kickstand, reflectors, and hardware

These parts are warranted to be free from manufacturer defects in materials and/or workmanship for a one (1) year period from the date of original purchase.

Wear and tear is not covered under warranty. Ridel Bikes’ lithium ion batteries are warranted to be free from manufacturing defects in materials and/or workmanship for a one (1) year period from the date of original purchase. The battery warranty does not include damage caused by power surges, use of an improper charger, improper maintenance or other such misuse, and normal wear or water damage.

Scope of Warranty Service

What will we do to correct problems with your bike?

  • If a component is deemed defective or damaged prior to usage by the owner (including damage from shipping), we will issue a replacement part. In addition, we will assist in replacing any defective part(s).
  • We will provide the original owner with a replacement product if the product cannot be repaired after a reasonable number of tries, as determined by Ridel Bikes.

If a component is deemed to be defective or damaged, and the cause is not determined to be user error, we will issue a replacement part. We will assist you in replacing any defective part. We will replace any parts deemed to have been damaged during shipping. We will provide you with a replacement product if the product cannot be repaired after a reasonable number of tries, as determined by Ridel Bikes.

What will we not do?

  • Ridel will not replace any parts without first being provided with photos or videos of the damaged part.
  • We will not offer warranty service to second owners.
  • We will not replace any damaged parts if the damage is determined to have been caused by the user.
  • We will not pay for any third-party service or part replacement unless agreed upon with Ridel Bikes prior to any services.
  • Ridel Bikes will not cover any damage that may occur during shipping if the owner arranges their own shipping option, or if the bike is shipped using a freight forwarder or similar service.

Warranty Exclusion

The following situations are excluded from this warranty, or lead to exclusion from this warranty:

  • Wear and tear are not covered under warranty for components.
  • The battery warranty does not include damage from power surges, use of an improper charger, improper maintenance or misusage, normal wear, water damage, or improper upkeep (refer to the manual for upkeep).
  • Damage resulting from omitted or incorrect adjustment(s) or worn components.
  • Warranty claims not made in accordance with our Warranty Claims Process (see below).
  • Damage to or failure of products resulting from weather or normal wear and tear.
  • Theft, robbery, vandalism, intentional damage, damage resulting from bumps and scrapes after possession of the product has been transferred to the customer.
  • Products with damage resulting from improper maintenance (e.g., storing battery fully discharged over the winter)



.
  • Any electrical component that has been opened, altered, partially disassembled, or completely disassembled, except by Ridel Bikes or an authorized Ridel Bikes dealer.
  • Products that have been lent, leased, or rented commercially

.
  • Bicycles not registered with Ridel Bikes by the customer within 60 days of delivery/sale

.
  • Any damage resulting from the use of a third-party battery charger.
  • If the customer arranges their own shipping option, or if the bike is shipped using a freight forwarder or similar service.

Claims (Warranty Claims Process)

Register your bike within 60 days of purchase. Other goods purchased from partner sites do not require registration.

  • If you suspect that any part/component is defective, do not attempt to repair or replace it yourself, or try to have it repaired or replaced before contacting Ridel Bikes. Doing so may invalidate your warranty and may cause additional damage, not necessarily limited to the products in question, and may also create the risk of injury.
  • Contact Ridel Bikes via email to submit your warranty claim: support@ridelbikes.com. Ridel Bikes will not replace any component without first being provided with photos or video of the damaged part.
  • We will contact you to make plans for inspection and any warranty repairs

All claims to this warranty must be made through Ridel Bikes. Proof of purchase may be required with any warranty request. Before making a warranty claim, we suggest that you contact our Technical Support Team at support@ridelbikes.com, as there may be a simple fix for your problem. Valid warranty claims will be processed through Ridel Bikes within one (1) year of initial purchase. Warranty claims may be submitted to support@ridelbikes.com.

Shipping Damage Claims

Upon receiving your bike, IMMEDIATELY inspect your product(s) for damage. Shipping damage claims are extremely time sensitive. We will not accept shipping damage claims later than 30 days from receipt of the product.

  • Note any damage to your product(s) on the Bill of Lading before you and the driver sign off on the shipment.
  • Take pictures of any damage that is found, and date the images if possible.
  • Keep all packaging and paperwork until the inspection process is complete.
  • Report damage claims within 10 days of delivery to a Ridel Bikes customer service representative.

Please contact our Technical Support Team for return/replacement instructions via support@ridelbikes.com, or call +1-513-813-0708.

SHIPPING

Shipping & Delivery

On this page, you will find useful information on shipping and delivery. RIDEL Bikes currently offer shipping services in the US and Canada.

RIDEL Bikes offers FREE Shipping with FedEx Ground (US Domestic) and DHL (Canada).

Orders for in-Stock items will be shipped out on the same day (before 14:00EST) .  Once your order has been processed, you will receive a confirmation email with shipment tracking information.

Our Free Shipping policy is for ONE delivery. Our shipping partners will typically make multiple attempts to deliver your new e-bike. If for any reason a subsequent delivery is required, you will be charged for those delivery fees.

Expedited shipping services are also available, transit time and cost vary depending on the destination. Address specific information can be found in the shipping calculator while checking out or here.

If you would like to make an address change to your order, you have 24 hours to notify our Support team.  After 24 hours, there will be a $25 change fee if your order has not yet been processed/shipped.

Shipping information and policies only apply to the 48 contiguous United States. Unfortunately, at this time we do not ship to Hawaii, or Alaska.

* A signature will be required upon delivery of any order valued at $300 or higher. Any person in the household can sign for the order.

Please email RIDEL Bikes Support for additional information: support@ridelbikes.com or using our contact page.

For all Pre-Order purchases, please refer to the product page for shipping updates.

FAQ & Help

ASSEMBLY INSTRUCTIONS

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USER MANUAL

REVIEWS

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So far great solid ride! It’s definitely tough and rugged for pretty much any type of terrain due to the thick tires and 750W engine. I use it to commute to work over a bridge that I can practically fly over.

The bike is totally weatherproof – you can ride it in the rain, snow, etc. It definitely makes for a very fast ride that’s effortless if you don’t want to sweat on your commute or taking it over mountain terrain. The bike is on the heavier side mostly because you can carry up to 300 lb or ride with two people. I charge it once or twice a week without any trouble.

MORE DETAILS

ridel bikes grey export

WHAT MAKES IT SPECIAL

e-bike frame icon

STURDY ALLOY
FRAME

The brawny 6061 aluminum alloy frame can carry up to 300 lbs. Getting on and off the bike is no trouble, thanks to the frame’s step-thu design. The 1970s retro look will turn heads wherever you go.

snugger electrical bike frame
snugger electrical bike seat
e-bike battery icon

BATTERY WITH INTEGRATED
BACKLIGHT

The lightweight, long-lasting 48V 13Ah lithium battery contains an integrated backlight, so you can instantly check how much charge is left, day or night.

icon

FRONT SUSPENSION FORK

Equipped with a MOZO front suspension fork, the bike takes bumpy roads in stride. Combine this with the Kenda 20 x 4.0 fat tires and you have the lowest rolling resistance on the market. Front and rear fenders keep you clean and dry.

snugger electrical bike tire
snugger electrical bike wheel
e-bike battery icon

POWERFUL REAR HUB MOTOR

The bike’s powerful 750/500W 48V rear motor hub delivers impressive acceleration and hill climbing capabilities, so you can ride confidently through traffic and tackle any terrain.

e-bike seat icon

COMFORTABLE EXTENDED SEAT

With its extended padded seat, you have the freedom to experiment and find your most comfortable riding position. But who said cycling is for loners? The seat’s design allows plenty of room for a friend to hitch a ride.

snugger electrical bike seat

VIDEOS

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PHOTOS

SNUGGER

FREE SHIPPING
SAME DAY SHIPPING (ORDERS BEFORE 14:00EST)
PRICE

$1,699.00$1,999.00

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