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ORA

$1,499.00

ORA
TRIPSTER
Ridel E-Bikes Snugger
SNUGGER
EKO
CRUZER

ORA

5/5

DESCRIPTION

Elevate your commuter experience! ORA comes fully equipped with a high-quality and lightweight BAFANG motor paired with a sleek magnesium alloy frame and comfortable rear suspension. Charged in less than 3 hours, this good-looking bike has a max speed of 20 mph can carry you up to 28 miles. It’s also loaded with unique safety features, including a luminous ring that lights up in the dark to ensure easy visibility from any angle.

TOP FEATURES


MAGNESIUM ALLOY FRAME

36V 7.5AH PANASONIC BATTERY

BAFANG MOTOR

NET WEIGHT 46.0 LB

MAX SPEED 20MPH

UNIQUE LUMINOUS RING

MAGNESIUM ALLOY FRAME

36V 7.5AH PANASONIC BATTERY

BAFANG MOTOR

NET WEIGHT 46.0 LB

MAX SPEED 20MPH

UNIQUE LUMINOUS RING
WEIGHT

46 Lb

FRAME MATERIAL

MAGNESIUM FRAME

MODEL

ORA01NB

FREE SHIPPING
SAME DAY SHIPPING (ORDERS BEFORE 14:00EST)
PRICE

$1,499.00

DIMENSIONS

SIZES
Seat Tube Length100-110cm
Stand Over Weight100cm
Width56cm
Length170cm

WARRANTY

At Ridel Bikes, we take great pride in the quality and durability of our products. We are confident that you will be impressed as well, and we stand behind all of our products.

Every bike is covered under a limited one (1) year warranty for the original owner against all manufacturing defects in material or workmanship. Warranty parts will only be shipped within the continental United States and Hawaii.

Ridel Bikes’ bicycle components include:

  • Electrical parts: motor, controller, LCD display
  • Mechanical parts: forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crankset, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, throttle, wiring harness, kickstand, reflectors, and hardware

These parts are warranted to be free from manufacturer defects in materials and/or workmanship for a one (1) year period from the date of original purchase.

Wear and tear is not covered under warranty. Ridel Bikes’ lithium ion batteries are warranted to be free from manufacturing defects in materials and/or workmanship for a one (1) year period from the date of original purchase. The battery warranty does not include damage caused by power surges, use of an improper charger, improper maintenance or other such misuse, and normal wear or water damage.

Scope of Warranty Service

What will we do to correct problems with your bike?

  • If a component is deemed defective or damaged prior to usage by the owner (including damage from shipping), we will issue a replacement part. In addition, we will assist in replacing any defective part(s).
  • We will provide the original owner with a replacement product if the product cannot be repaired after a reasonable number of tries, as determined by Ridel Bikes.

If a component is deemed to be defective or damaged, and the cause is not determined to be user error, we will issue a replacement part. We will assist you in replacing any defective part. We will replace any parts deemed to have been damaged during shipping. We will provide you with a replacement product if the product cannot be repaired after a reasonable number of tries, as determined by Ridel Bikes.

What will we not do?

  • Ridel will not replace any parts without first being provided with photos or videos of the damaged part.
  • We will not offer warranty service to second owners.
  • We will not replace any damaged parts if the damage is determined to have been caused by the user.
  • We will not pay for any third-party service or part replacement unless agreed upon with Ridel Bikes prior to any services.
  • Ridel Bikes will not cover any damage that may occur during shipping if the owner arranges their own shipping option, or if the bike is shipped using a freight forwarder or similar service.

Warranty Exclusion

The following situations are excluded from this warranty, or lead to exclusion from this warranty:

  • Wear and tear are not covered under warranty for components.
  • The battery warranty does not include damage from power surges, use of an improper charger, improper maintenance or misusage, normal wear, water damage, or improper upkeep (refer to the manual for upkeep).
  • Damage resulting from omitted or incorrect adjustment(s) or worn components.
  • Warranty claims not made in accordance with our Warranty Claims Process (see below).
  • Damage to or failure of products resulting from weather or normal wear and tear.
  • Theft, robbery, vandalism, intentional damage, damage resulting from bumps and scrapes after possession of the product has been transferred to the customer.
  • Products with damage resulting from improper maintenance (e.g., storing battery fully discharged over the winter)



.
  • Any electrical component that has been opened, altered, partially disassembled, or completely disassembled, except by Ridel Bikes or an authorized Ridel Bikes dealer.
  • Products that have been lent, leased, or rented commercially

.
  • Bicycles not registered with Ridel Bikes by the customer within 60 days of delivery/sale

.
  • Any damage resulting from the use of a third-party battery charger.
  • If the customer arranges their own shipping option, or if the bike is shipped using a freight forwarder or similar service.

Claims (Warranty Claims Process)

Register your bike within 60 days of purchase. Other goods purchased from partner sites do not require registration.

  • If you suspect that any part/component is defective, do not attempt to repair or replace it yourself, or try to have it repaired or replaced before contacting Ridel Bikes. Doing so may invalidate your warranty and may cause additional damage, not necessarily limited to the products in question, and may also create the risk of injury.
  • Contact Ridel Bikes via email to submit your warranty claim: support@ridelbikes.com. Ridel Bikes will not replace any component without first being provided with photos or video of the damaged part.
  • We will contact you to make plans for inspection and any warranty repairs

All claims to this warranty must be made through Ridel Bikes. Proof of purchase may be required with any warranty request. Before making a warranty claim, we suggest that you contact our Technical Support Team at support@ridelbikes.com, as there may be a simple fix for your problem. Valid warranty claims will be processed through Ridel Bikes within one (1) year of initial purchase. Warranty claims may be submitted to support@ridelbikes.com.

Shipping Damage Claims

Upon receiving your bike, IMMEDIATELY inspect your product(s) for damage. Shipping damage claims are extremely time sensitive. We will not accept shipping damage claims later than 30 days from receipt of the product.

  • Note any damage to your product(s) on the Bill of Lading before you and the driver sign off on the shipment.
  • Take pictures of any damage that is found, and date the images if possible.
  • Keep all packaging and paperwork until the inspection process is complete.
  • Report damage claims within 10 days of delivery to a Ridel Bikes customer service representative.

Please contact our Technical Support Team for return/replacement instructions via support@ridelbikes.com, or call +1-513-813-0708.

SHIPPING

Shipping & Delivery

On this page, you will find useful information on shipping and delivery. RIDEL Bikes currently offer shipping services in the US and Canada.

RIDEL Bikes offers FREE Shipping with FedEx Ground (US Domestic) and DHL (Canada).

Orders for in-Stock items will be shipped out on the same day (before 14:00EST) .  Once your order has been processed, you will receive a confirmation email with shipment tracking information.

Our Free Shipping policy is for ONE delivery. Our shipping partners will typically make multiple attempts to deliver your new e-bike. If for any reason a subsequent delivery is required, you will be charged for those delivery fees.

Expedited shipping services are also available, transit time and cost vary depending on the destination. Address specific information can be found in the shipping calculator while checking out or here.

If you would like to make an address change to your order, you have 24 hours to notify our Support team.  After 24 hours, there will be a $25 change fee if your order has not yet been processed/shipped.

Shipping information and policies only apply to the 48 contiguous United States. Unfortunately, at this time we do not ship to Hawaii, or Alaska.

* A signature will be required upon delivery of any order valued at $300 or higher. Any person in the household can sign for the order.

Please email RIDEL Bikes Support for additional information: support@ridelbikes.com or using our contact page.

For all Pre-Order purchases, please refer to the product page for shipping updates.

FAQ & Help

ASSEMBLY INSTRUCTIONS

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USER MANUAL

REVIEWS

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Nice bike for the price – arrived fast (2 days) with easy assembly.  I’ve put 125 miles on the bike and typically ride about 15 miles on flat terrain at 20mph. I’ve taken it for a 30 mile ride without any problems. Charging the battery for 2.5 hours, the battery always still has power at the end of the ride. I’d recommend this product!

Your Rating :
     

Absolutely great bike. Get it now!

U.S/Canada
United States
Your Rating :
     

I got my new ORA’s two weeks ago delivered to my house. Assembly was fun and easy, all according to the guide with no trouble at all. i’ve been driving them none stop since and i can’t tell you enough what a head spinner those bikes are. Everybody are approaching me to ask where did i get those stunning bikes The ride is super smooth
ILOVEMYORA.

U.S/Canada
United States

MORE DETAILS

ridel bikes grey export

WHAT MAKES IT SPECIAL

e-bike frame icon

one piece magnesium
alloy frame

The sleek, unibody structure is made from a new, magnesium-based alloy. Lighter and more rigid than aluminum, it ranks among the world’s strongest and lightest metal alloys. Not only are its lightweight properties a huge advantage, the one-piece frame is super resilient. Testing has shown that it’s generally capable of vibrating 100,000 times without damage.

ORA electric bike whole frame
ORA - ridel electric bike frame part
icon

REAR SUSPENSION ​

Within the unibody magnesium alloy frame, the rear suspension is a unique design feature that makes this bike comfortable to ride, allowing you to cycle longer and farther.

e-bike battery icon

HIGH-PERFORMANCE MOTOR

With a 250W high speed and its special brushless feature, the BAFANG motor has a 95% power conversion rate, which means 30% better performance in comparison to conventional engines. The improved efficiency contributes to extending your riding distance and significantly reduces energy consumption. As an added bonus, this high-quality motor is lighter than conventional motors, making it the ideal eBike motor system.

ORA electric bike wheel
ORA electric bike frame part
e-bike battery icon

HIDDEN BATTERY​

The battery is hidden from view, concealed within the bike’s transom. When you need to recharge, the battery is easily accessible via a panel in the frame. The 36V 7.2Ah battery can be fully charged within 2–3 hours.

icon

UNIQUE LUMINOUS tRING​

With just one click on the bike’s LCD screen, a ring of blue light is illuminated. This integrated light, set in the center of the frame, increases safety when cycling at night and allows others to see you in the dark more easily with its 360-degree visibility.

ORA - ridel electric bike frame detail
bike route
e-bike icon

IMPRESSIVE 38-MILE RANGE​

In combination with the BAFANG motor system and lightweight magnesium alloy frame, a fully charged battery allows you to travel distances of up to 38 miles.

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PHOTOS

ORA

FREE SHIPPING
SAME DAY SHIPPING (ORDERS BEFORE 14:00EST)
PRICE

$1,499.00

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Oldest
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Nice bike for the price – arrived fast (2 days) with easy assembly.  I’ve put 125 miles on the bike and typically ride about 15 miles on flat terrain at 20mph. I’ve taken it for a 30 mile ride without any problems. Charging the battery for 2.5 hours, the battery always still has power at the end of the ride. I’d recommend this product!

Your Rating :
     

Absolutely great bike. Get it now!

U.S/Canada
United States
Your Rating :
     

I got my new ORA’s two weeks ago delivered to my house. Assembly was fun and easy, all according to the guide with no trouble at all. i’ve been driving them none stop since and i can’t tell you enough what a head spinner those bikes are. Everybody are approaching me to ask where did i get those stunning bikes The ride is super smooth
ILOVEMYORA.

U.S/Canada
United States
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The package arrived fast (2 days) and is a relatively easy assembly (comes with instructions). The bike is built with quality parts and is very fun to ride! As a mountain biker, I’ve taken it on some pretty steep and rugged terrain and was impressed at how smooth the ride was. I’ve taken up to 30-mile rides without worrying about the battery power. Overall, great product.

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So far great solid ride! It’s definitely tough and rugged for pretty much any type of terrain due to the thick tires and 750W engine. I use it to commute to work over a bridge that I can practically fly over.

The bike is totally weatherproof – you can ride it in the rain, snow, etc. It definitely makes for a very fast ride that’s effortless if you don’t want to sweat on your commute or taking it over mountain terrain. The bike is on the heavier side mostly because you can carry up to 300 lb or ride with two people. I charge it once or twice a week without any trouble.

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I’m a longtime rider and wanted a little assist, and found it with the EKO. I wasn’t expecting much given the price point vs other e-bikes, but I have been pleasantly surprised — the bike has high-quality components, is very fast, reliable, fun, and safe. Also super lightweight. In general, I’d say this is a great bike for city riders who are looking for a reliable way to commute with some power.

I’ve been using this electric bike to commute for the past month. This bike is good for easy riding in cities – adjustable height for the seat/handlebars to ride in a comfortable position for a long period of time. It’s quite lightweight so can be picked up easily + good battery capacity. Highly recommend buying.

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Cruzer is absolutely the perfect model for living in the city.
I completely stopped relying on public transport since the purchase of my Cruzer bike.
5 stars and a thumb up!

The bike arrived on time and the assembly was easy and straightforward. I live near to the beach and I couldn’t be happier with this purchase! This was my first time using a pedal-assist bike and I feel comfortable / in control riding up to 20mph. I’d recommend this bike for riders in urban settings/ bike paths as its good quality for the price.

I bought this bike for my girlfriend and she absolutely loves it. It’s a super smooth ride and still quite feminine while having all the power of an electric bike. It’s the perfect bike for riding around the neighborhood or to the store…it has a rack on the back to store a bag or backpack if you are riding for a short day trip. Assembly was easy with the instructions RIDEL provides with shipment. Thank you!

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