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CRUZER

$999.00

ORA
TRIPSTER
Ridel E-Bikes Snugger
SNUGGER
EKO
CRUZER

CRUZER

5/5

DESCRIPTION

Take a leisurely ride with this Dutch-inspired classic. CRUZER’s deep step-through frame and wider tires give riders of all ages and experience the accessibility and confidence to range freely around the town. With six speeds plus pedal assist, this smooth-running bike offers comfort you can rely on and storage space for whatever you need to bring along. Built-in LED lights and a bell add refinement and utility to a delightful ride.

TOP FEATURES


STEP-THROUGH FRAME

REMOVABLE BATTERY

PEDAL ASSIST

SUBTLE STORAGE

MAX SPEED 20MPH

STEP-THROUGH FRAME

REMOVABLE BATTERY

PEDAL ASSIST

SUBTLE STORAGE

MAX SPEED 20MPH
WEIGHT

61 Lb

FRAME MATERIAL

Steel

MODEL

CRUZ01NB

FREE SHIPPING
SAME DAY SHIPPING (ORDERS BEFORE 14:00EST)
PRICE

$999.00

DIMENSIONS

SIZES
Seat Tube Length80-90cm
Stand Over Weight110cm
Width65cm
Length190cm

WARRANTY

At Ridel Bikes, we take great pride in the quality and durability of our products. We are confident that you will be impressed as well, and we stand behind all of our products.

Every bike is covered under a limited one (1) year warranty for the original owner against all manufacturing defects in material or workmanship. Warranty parts will only be shipped within the continental United States and Hawaii.

Ridel Bikes’ bicycle components include:

  • Electrical parts: motor, controller, LCD display
  • Mechanical parts: forks, stem, handlebar, headset, seat post, saddle, brakes, lights, bottom bracket, crankset, pedals, rims, wheel hub, freewheel, cassette, derailleur, shifter, throttle, wiring harness, kickstand, reflectors, and hardware

These parts are warranted to be free from manufacturer defects in materials and/or workmanship for a one (1) year period from the date of original purchase.

Wear and tear is not covered under warranty. Ridel Bikes’ lithium ion batteries are warranted to be free from manufacturing defects in materials and/or workmanship for a one (1) year period from the date of original purchase. The battery warranty does not include damage caused by power surges, use of an improper charger, improper maintenance or other such misuse, and normal wear or water damage.

Scope of Warranty Service

What will we do to correct problems with your bike?

  • If a component is deemed defective or damaged prior to usage by the owner (including damage from shipping), we will issue a replacement part. In addition, we will assist in replacing any defective part(s).
  • We will provide the original owner with a replacement product if the product cannot be repaired after a reasonable number of tries, as determined by Ridel Bikes.

If a component is deemed to be defective or damaged, and the cause is not determined to be user error, we will issue a replacement part. We will assist you in replacing any defective part. We will replace any parts deemed to have been damaged during shipping. We will provide you with a replacement product if the product cannot be repaired after a reasonable number of tries, as determined by Ridel Bikes.

What will we not do?

  • Ridel will not replace any parts without first being provided with photos or videos of the damaged part.
  • We will not offer warranty service to second owners.
  • We will not replace any damaged parts if the damage is determined to have been caused by the user.
  • We will not pay for any third-party service or part replacement unless agreed upon with Ridel Bikes prior to any services.
  • Ridel Bikes will not cover any damage that may occur during shipping if the owner arranges their own shipping option, or if the bike is shipped using a freight forwarder or similar service.

Warranty Exclusion

The following situations are excluded from this warranty, or lead to exclusion from this warranty:

  • Wear and tear are not covered under warranty for components.
  • The battery warranty does not include damage from power surges, use of an improper charger, improper maintenance or misusage, normal wear, water damage, or improper upkeep (refer to the manual for upkeep).
  • Damage resulting from omitted or incorrect adjustment(s) or worn components.
  • Warranty claims not made in accordance with our Warranty Claims Process (see below).
  • Damage to or failure of products resulting from weather or normal wear and tear.
  • Theft, robbery, vandalism, intentional damage, damage resulting from bumps and scrapes after possession of the product has been transferred to the customer.
  • Products with damage resulting from improper maintenance (e.g., storing battery fully discharged over the winter)



.
  • Any electrical component that has been opened, altered, partially disassembled, or completely disassembled, except by Ridel Bikes or an authorized Ridel Bikes dealer.
  • Products that have been lent, leased, or rented commercially

.
  • Bicycles not registered with Ridel Bikes by the customer within 60 days of delivery/sale

.
  • Any damage resulting from the use of a third-party battery charger.
  • If the customer arranges their own shipping option, or if the bike is shipped using a freight forwarder or similar service.

Claims (Warranty Claims Process)

Register your bike within 60 days of purchase. Other goods purchased from partner sites do not require registration.

  • If you suspect that any part/component is defective, do not attempt to repair or replace it yourself, or try to have it repaired or replaced before contacting Ridel Bikes. Doing so may invalidate your warranty and may cause additional damage, not necessarily limited to the products in question, and may also create the risk of injury.
  • Contact Ridel Bikes via email to submit your warranty claim: support@ridelbikes.com. Ridel Bikes will not replace any component without first being provided with photos or video of the damaged part.
  • We will contact you to make plans for inspection and any warranty repairs

All claims to this warranty must be made through Ridel Bikes. Proof of purchase may be required with any warranty request. Before making a warranty claim, we suggest that you contact our Technical Support Team at support@ridelbikes.com, as there may be a simple fix for your problem. Valid warranty claims will be processed through Ridel Bikes within one (1) year of initial purchase. Warranty claims may be submitted to support@ridelbikes.com.

Shipping Damage Claims

Upon receiving your bike, IMMEDIATELY inspect your product(s) for damage. Shipping damage claims are extremely time sensitive. We will not accept shipping damage claims later than 30 days from receipt of the product.

  • Note any damage to your product(s) on the Bill of Lading before you and the driver sign off on the shipment.
  • Take pictures of any damage that is found, and date the images if possible.
  • Keep all packaging and paperwork until the inspection process is complete.
  • Report damage claims within 10 days of delivery to a Ridel Bikes customer service representative.

Please contact our Technical Support Team for return/replacement instructions via support@ridelbikes.com, or call +1-513-813-0708.

SHIPPING

Shipping & Delivery

On this page, you will find useful information on shipping and delivery. RIDEL Bikes currently offer shipping services in the US and Canada.

RIDEL Bikes offers FREE Shipping with FedEx Ground (US Domestic) and DHL (Canada).

Orders for in-Stock items will be shipped out on the same day (before 14:00EST) .  Once your order has been processed, you will receive a confirmation email with shipment tracking information.

Our Free Shipping policy is for ONE delivery. Our shipping partners will typically make multiple attempts to deliver your new e-bike. If for any reason a subsequent delivery is required, you will be charged for those delivery fees.

Expedited shipping services are also available, transit time and cost vary depending on the destination. Address specific information can be found in the shipping calculator while checking out or here.

If you would like to make an address change to your order, you have 24 hours to notify our Support team.  After 24 hours, there will be a $25 change fee if your order has not yet been processed/shipped.

Shipping information and policies only apply to the 48 contiguous United States. Unfortunately, at this time we do not ship to Hawaii, or Alaska.

* A signature will be required upon delivery of any order valued at $300 or higher. Any person in the household can sign for the order.

Please email RIDEL Bikes Support for additional information: support@ridelbikes.com or using our contact page.

For all Pre-Order purchases, please refer to the product page for shipping updates.

FAQ & Help

ASSEMBLY INSTRUCTIONS

USER MANUAL

REVIEWS

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Cruzer is absolutely the perfect model for living in the city.
I completely stopped relying on public transport since the purchase of my Cruzer bike.
5 stars and a thumb up!

The bike arrived on time and the assembly was easy and straightforward. I live near to the beach and I couldn’t be happier with this purchase! This was my first time using a pedal-assist bike and I feel comfortable / in control riding up to 20mph. I’d recommend this bike for riders in urban settings/ bike paths as its good quality for the price.

I bought this bike for my girlfriend and she absolutely loves it. It’s a super smooth ride and still quite feminine while having all the power of an electric bike. It’s the perfect bike for riding around the neighborhood or to the store…it has a rack on the back to store a bag or backpack if you are riding for a short day trip. Assembly was easy with the instructions RIDEL provides with shipment. Thank you!

MORE DETAILS

ridel bikes grey export

WHAT MAKES IT SPECIAL

e-bike frame icon

STEP-THROUGH FRAME

Improved accessibility for both short and tall riders is ensured by the step-through frame, which lets anyone quickly get on and off the bicycle. You’ll sit taller and more comfortably in an upright riding position, made world famous by the growing popularity of Dutch-style bicycles.

ridel-e-bike-part
ridel-e-bike-part
e-bike icon

PEDAL ASSIST

The pedal assist feature delivers a guaranteed upgrade when compared to riding an ordinary bike. Pedal assist mirrors the rider’s pedaling movement to boost comfort and ease physical effort. What’s more, the start assist twist throttle adds extra power when you need it most.

icon

POWER AUTO-CUTOFF

Power from the battery is automatically cut off when the brakes are engaged, so you can ride confidently and in control. From the moment the brake levers are pressed, the power cutoff safety feature ensures the bike will stop when you want, without any unanticipated forward motion.

ridel-e-bike-part
ridel-e-bike-part
e-bike battery icon

REMOVABLE BATTERY,
SUBTLE STORAGE

The removable battery is integrated underneath your seat, giving you the option to easily take it with you for recharging while the bike is stored elsewhere, or for security when the bike will be out of your sight for a while.

VIDEOS

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PHOTOS

CRUZER

FREE SHIPPING
SAME DAY SHIPPING (ORDERS BEFORE 14:00EST)
PRICE

$999.00

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Nice bike for the price – arrived fast (2 days) with easy assembly.  I’ve put 125 miles on the bike and typically ride about 15 miles on flat terrain at 20mph. I’ve taken it for a 30 mile ride without any problems. Charging the battery for 2.5 hours, the battery always still has power at the end of the ride. I’d recommend this product!

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Absolutely great bike. Get it now!

U.S/Canada
United States
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I got my new ORA’s two weeks ago delivered to my house. Assembly was fun and easy, all according to the guide with no trouble at all. i’ve been driving them none stop since and i can’t tell you enough what a head spinner those bikes are. Everybody are approaching me to ask where did i get those stunning bikes The ride is super smooth
ILOVEMYORA.

U.S/Canada
United States
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The package arrived fast (2 days) and is a relatively easy assembly (comes with instructions). The bike is built with quality parts and is very fun to ride! As a mountain biker, I’ve taken it on some pretty steep and rugged terrain and was impressed at how smooth the ride was. I’ve taken up to 30-mile rides without worrying about the battery power. Overall, great product.

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So far great solid ride! It’s definitely tough and rugged for pretty much any type of terrain due to the thick tires and 750W engine. I use it to commute to work over a bridge that I can practically fly over.

The bike is totally weatherproof – you can ride it in the rain, snow, etc. It definitely makes for a very fast ride that’s effortless if you don’t want to sweat on your commute or taking it over mountain terrain. The bike is on the heavier side mostly because you can carry up to 300 lb or ride with two people. I charge it once or twice a week without any trouble.

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I’m a longtime rider and wanted a little assist, and found it with the EKO. I wasn’t expecting much given the price point vs other e-bikes, but I have been pleasantly surprised — the bike has high-quality components, is very fast, reliable, fun, and safe. Also super lightweight. In general, I’d say this is a great bike for city riders who are looking for a reliable way to commute with some power.

I’ve been using this electric bike to commute for the past month. This bike is good for easy riding in cities – adjustable height for the seat/handlebars to ride in a comfortable position for a long period of time. It’s quite lightweight so can be picked up easily + good battery capacity. Highly recommend buying.

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Cruzer is absolutely the perfect model for living in the city.
I completely stopped relying on public transport since the purchase of my Cruzer bike.
5 stars and a thumb up!

The bike arrived on time and the assembly was easy and straightforward. I live near to the beach and I couldn’t be happier with this purchase! This was my first time using a pedal-assist bike and I feel comfortable / in control riding up to 20mph. I’d recommend this bike for riders in urban settings/ bike paths as its good quality for the price.

I bought this bike for my girlfriend and she absolutely loves it. It’s a super smooth ride and still quite feminine while having all the power of an electric bike. It’s the perfect bike for riding around the neighborhood or to the store…it has a rack on the back to store a bag or backpack if you are riding for a short day trip. Assembly was easy with the instructions RIDEL provides with shipment. Thank you!

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